(2020 Updated)How to Remove Activation Lock without Previous Owner

I bought an iPhone from eBay and it seemed like a good deal. But when I got the device, I couldn’t set it up because I was stuck on the Activation Lock Screen. There was no way to reach the previous owner to ask them to unlock the device for me. Please help me remove Activation Lock from the device.

The good news is, there are several ways to remove Activation Lock from iPhone without previous owner. In this article, we are going to take a look at the best ways to do it.

Part 1. What is Activation Lock

Activation Lock is one of the features of Apple’s Find my [Device] that will automatically turn on when Find my [Device] is enabled on the device. Its main purpose is to protect the data on the device from unauthorized individuals. Anyone without the Apple ID and password associated with that account will not be able to reactivate or erase the device. When they attempt to activate or erase the device, the Activation Lock page will appear requesting the Apple ID and Password.

activation lock

There are certain advantages of turning on Activation Lock on the device. They include the following:

  • If your device is lost or stolen and it was covered by AppleCare+ Theft and Loss Package, you are required enable Find My iPhone at the time in case it was lost.

  • When Find My iPhone is enabled, you will be able to track its physical location, activate Lost Mode or make the device play a sound to make it easier to find it.

  • You can reset the device remotely via iCloud if Activation Lock is turned on.

Part 2. Information about Removing Activation Lock Without Previous Owner

Can I Remove Activation without Previous Owner?

Yes. You can remove Activation Lock without the previous owner’s help. You can do that using software designed to unlock the device or online removal services.

We will explore some of the ways to remove activation lock in the next section.

Does Turning Off “Find my iPhone” Disable Activation Lock?

Yes. Turning off Find My iPhone will disable Activation Lock. This is because Activation Lock is a feature of Find My iPhone. But you may still need to sign in to the previous owner’s iCloud account.

Part 3. How to Remove Activation Lock without Previous Owner

The following are some of the options you have to help you remove Find My iPhone Activation Lock without the previous owner:

Using 3rd-Party Software

The most effective way to remove Activation Lock without assistance from the previous owner is to use a 3rd party program called LazePaw iPhone Passcode Unlocker. This program is designed specifically for this purpose and the following are some of its features;

  • It can easily remove the Activation Lock without previous owner or password

  • It will unlock the device, allowing you to access all iCloud features

  • It supports all iPhone models from 5s and both Mac and Windows operating systems

  • Compatible with iOS from iOS 15 to 14. 

Here are the steps to remove Activation Lock using LazePaw:

Step 1: Download and install the program on to your computer. Run it and then connect the iPhone to the computer using the device’s lightning cable.

unlock apple id

Step 2: Click on the “Start” button and then click “Next” after reading the agreement statement.

start unlock apple id

Step 3: The program will then need to jailbreak the device. If you are using a Mac computer, the program will download the jailbreaking software and jailbreak the device for you.

If you are on PC, you should see instructions on how to jailbreak your iPhone manually.

Step 4: When the device has been successfully jailbroken, click “Next.” You should see some information about the device. Confirm that the information is correct and if it is, click “Start Remove”.

unlocking apple id

Step 5: The unlocking process will begin and, in a few minutes, the iCloud Activation Lock should be gone.

iCloud DNS Bypass

The iCloud DNS bypass method may also be a good way to unlock an Activation Locked iPhone. This method is a manual process that takes advantage of a loophole in the DNS server. It is a pretty simple process.

change dns settings


  • The iCloud DNS bypass can be done manually from Wi-Fi settings.

  • It will unlock the features and functions of the device.


  • Sometimes this method may fail to unlock the device.

  • It may not be very easy for non-technical individuals to complete the steps needed.

Online Activation Lock Bypassing Service

There are also some online tools like iCloudin, Bypass iCloud Activation DNS and others that claim to remove Activation Lock. Once such tool us IMEIUnlockSIM that offers to remove iCloud Activation Lock for $18.95 in a period of 5 to 10 days.

online imei unlock tool


  • It works on older iOS device models.

  • They have good reviews online.


  • It promises to work on all iOS devices but doesn’t work in recent iPhone and iPad models.

  • It takes a very long time to unlock the device.

Contact Apple Support

If none of the methods above prove fruitful, you can also contact Apple Support to help you turn off Activation Lock on your iPhone. But Apple Support will only be able to help you if you can provide the following information:

  • AppleCare Agreement Number.

  • The device’s serial number.

  • The receipt of purchase.


  • It is easy and free.

  • If you have all the details to provide proof of ownership, you can remove Activation Lock without any limitations on functions and features.


  • Apple support may not be able to unlock a device purchased from second-hand vendors.

  • Even if you provide all the required information, it is still in Apple Support’s discretion whether the device will be unlocked or not.

Part 4. How to Remove Activation Lock with Previous Owner

If on the other hand you can reach the previous owner, the following are some of the options you have:

Ask the Owner to Enter their Apple ID Password

If you are familiar with the previous owner, you can call them and ask them for their Apple ID password. Once they give you their password, you can enter it in the Activation Lock screen and remove their Apple ID from the device. You can then sign in to your own account.

If the previous owner is a little bit uncomfortable giving you their password, recommend that they change their password before giving it to you and then change it again after you have removed the device from their account.

Ask the Owner to Remove from iCloud

If the previous owner is still uncomfortable sharing their Apple ID and password, you can ask them to remove the device from iCloud. This is a relatively simple process that can be done on any browser. Just ask them to follow these simple steps:

Step 1: Sign in to with their Apple ID and password.

Step 2: Click on “Find iPhone”.

Step 3: Select the iPhone from the “All Devices” drop-down menu.

Step 4: Click on “Remove from Account” and Find My iPhone will be deactivated, removing Activation Lock from the device.

imei number

Please note that if you had been using the device, any data on it will be erased after this process.

Ask for the Passcode

If the previous owner has set up 2 Factor Authentication, you may actually be able to bypass the Activation Lock screen by entering the device’s passcode instead of the Apple ID password.

Simply tap the “Unlock with Passcode” link in the Activation Lock screen and enter the passcode they give you.

Part 5. Can We Contact the Previous Owner?

Even if you don’t know the previous owner personally, it is still possible to get their contact information from the iPhone if the device wasn’t properly wiped. Here are two effective ways:

Check iCloud Lost Mode for Info

If the device is in lost mode (which the previous owner can activate remotely), you will see a message on the screen saying that the iPhone is lost and a listed number that you can call. Calling this number will allow you to contact the previous owner.

Find IMEI Number and Contact Carrier

Find the IMEI number from the SIM tray, the back of the iPhone or by tapping on the “I” on the Hello screen. Then use an IMEI checker to find out the carrier the iPhone belongs to. You can then call the carrier and ask them for the previous owner’s contact information.

imei number

Now you can unlock an iPhone that is Activation Locked whether you have contact with the previous owner or not. These solutions can come in handy when you purchase a second-hand iPhone and the previous owner neglected to remove the device from their iCloud account. It may prove more difficult to unlock the device when you can’t reach the previous owner, but with the right tool, you can absolutely unlock the iPhone very quickly and continue to access the functions and features you need to make use of the device.

By LazePaw Sunday on Dec 13, 2020, 16:03:47 GMT / Post By LazePaw

Highly interested in technology and mobile products, FoneGeek team devote to writing technical articles and sharing useful solutions to fix issues on iPhone/iPad and Android devices.

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