Does your iPhone keep notifying you of unread messages when you know you don’t have any? The messaging app can perpetually show “1” indication that there is a new message, but when you open it, you don’t see the message and the notification disappears.
This can be particularly annoying if you are waiting for a message and the “false” notification keeps messing with you. In this guide, we take a look at some of the ways that you can fix this problem.
Although we can’t exactly point to one reason or another, the following are some of the possible reasons you may be seeing an unread message when there isn’t one:
The first one is obvious. You could have an unread message that you haven’t opened yet. This is possible when you receive multiple messages at the same time.
If you receive group texts, it is also possible to miss one of the messages especially when they are sent to more the one recipient at the same time.
If you receive a voice message along with the text message, you may see the notification even after opening the message until you open the voice message as well.
The most common cause of this problem however is a problem with the iOS system.
If you are certain you don’t actually have any unread messages, then the problem is related to your iOS system. These are the most effective ways to fix this problem once and for all…
Just to make sure that you aren’t missing any unread messages, ask Siri to read all the unread messages. If there are any unread messages, Siri should be able to “read” them all and the problem will not arise anymore.
Since this problem can be caused by an error in iMessage, reactivating iMessage may help. Here’s how to do it:
Open Settings > Messages.
Turn off “iMessage”.
Turn it on again after a few seconds to see if the problem has been resolved.
Open iMessage and then open the thread that has the unread notification. Delete some of the messages randomly and then close the messaging app in the background and open it later again.
If deleting some of the messages in that thread doesn’t work, you may need to delete all text messages in that thread. If you don’t want to lose all the messages, then it may be a good idea to back them up individually before deleting them.
Force restating your iPhone is another great way to fix this problem. You can restart your particular iPhone model in the following ways:
iPhone 6s and earlier: Press and hold both the Home button and the Power button until the screen goes black and the Apple Logo appears on the screen.
iPhone 7 and 7 Plus: Press and hold both the Volume Down button and then Power button until the Apple Logo appears on the screen.
iPhone 8 and later: Press and release the Volume up button, press and release the Volume Down button and then press and hold the Power button until the Apple Logo appears.
Resetting all settings from your device will return the settings to the default. This is one of the ways you can fix this problem.
To reset all settings on your device, go to Settings > General > Reset > Reset Al Settings.
If the solutions above don’t fix the problem, then we recommend using LazePaw iOS System Recovery. LazePaw supports all iOS devices and all versions of the iOS firmware. Above all, it is also one of the most ideal solutions when it comes to fixing some of the most common iOS stuck issues including iPhone stuck on Apple logo , black screen.
You can also use it to fix this “phantom” text message issue without data loss. Just follow these simple steps:
Step 1: Begin by installing LazePaw on computer and select “Repair Operating System” from the options in the main window.
Step 2: Next, connect iPhone tocomputer using its lighting cable. You may need to unlock the device to allow the program to detect the device.
If the program is unable to detect the device, put it in DFU/recovery mode to fix it.
Step 3: The program already detects the package that you need, just click on “Download” to begin downloading the needed firmware.
Step 4: Once the firmware package has been downloaded, the program will begin repairing the device. LazePaw will notify you when the process is complete.
Installing the latest version of iOS on to your device may also be one of the best ways to fix this problem. Therefore, if you have not updated iOS for a while, go to Settings > General > Software Update and if an update is available, “Download and Install”.
The solutions above should be able to help you when you keep seeing a notification of unread messages on the device when there isn’t one. We recommend trying one solution after another until you find the right one. Let us know in the comments section below if you were able to resolve the problem and the method that worked for you.
Highly interested in technology and mobile products, FoneGeek team devote to writing technical articles and sharing useful solutions to fix issues on iPhone/iPad and Android devices.