When your iPad can’t connect to the internet, you are basically unable to use your iPad in any meaningful way. This problem can be caused by a number of issues including app or software bugs, a problem with the network you are using or even a problem with the internet service provider.
In this troubleshooting guide, we share the most effective steps to take when your iPad won’t connect to internet. Let’ begin at the most logical place:
The first thing you need to do when your facing internet connectivity problems is to test how bad the problem actually is.
To do that, open Safari or Chrome and try to access any webpage. If the webpage opens in the browser, then the problem is not with internet access. It is possible that there is a problem with the specific app you are using.
But if the webpage won’t open, try the next solution.
Even if you think that your Wi-Fi router is working correctly, it is possible that the iPad may not receive signal from the modem. Routers and modems are often parts of the same device. But if you have a separate modem and router, start by making sure that they are both on and working properly.
If they seem to be working, but your iPad is still not staying connected to wifi, reset the devices. The easiest ways to do that is to unplug the devices, wait at least 10 seconds and plug them back in.
If your hardware components are working correctly, then it is time to consider software issues. Therefore, we will recommend that you turn off Wi-Fi on your device and then turn it back on. This is one of the ways to refresh the connection and remove any minor software bugs causing the issue.
To do this, open Settings and tap “Wi-Fi”. Tap on the switch at the top of the screen to turn off Wi-Fi. Wait a few seconds and then tap on it again to turn it back on.
A simple reboot is a common way to refresh the device. It may therefore be applicable when your iPad won’t connect to internet.
To restart the iPad, press and hold the Power (Sleep/Wake) button and drag the power off slider. Wait for the device to power down completely then press the Power button again until the Apple Logo appears on the screen.
If a restart doesn’t work, it is time to consider in-depth troubleshooting solutions. One of the best is to forget Wi-Fi network and then reconnect to it. This is a good way to give your connection a fresh start and is therefore a very effective way to fix any iPad wifi connection issues. Here’s how to do it:
Step 1: Open Settings on your iPhone and then tap “Wi-Fi”.
Step 2: Tap on the “I” next to the Wi-Fi network you are connected to and then tap “Forget this Network”.
Step 3: Then go back to Settings > Wi-Fi and tap on the name of the network.
Step 4: Enter the Wi-Fi password to see if the device will connect to that network.
You can also try to reset the network settings. This solution is effective but it will restore all your connections including Wi-Fi, cellular, VPN and Bluetooth connections to Factory defaults. This means you may have to reenter the passwords and re-configure the settings for all your connections.
To reset the iPad’s network settings, go to Settings > General > Reset > Reset Network Settings. Enter your passcode and then tap Reset Network Settings to confirm.
When the device restarts, re-connect to your networks to see if the issue has been resolved.
Restarting the router can also be a great way to resolve iPad won’t connect to internet issues. Since the router connects all devices to the connections, restarting it can help other devices with connection issues as well.
If restarting the router doesn’t work, we recommend trying to connect the iPad to a different network. Go to a different place such as the office or a coffee shop and connect to the network there. If the iPad connects to this different network, then the issue may be with your router or internet service provider.
Turning Airplane mode on and then off is another solution that you can try to get iPad connected to wifi. It works because it refreshes the network connections. Follow these steps to do it:
Step 1: Open the Settings app on the iPad.
Step 2: Tap Airplane Mode to turn it on.
Step 3: Wait a few seconds and then tap on it again to turn it off.
You can also try to change the custom DNS settings. Follow these simple steps to do it:
Step 1: Open the Settings and then tap on “Wi-Fi”.
Step 2: Click on the “I” button next to the network you want to connect to. Change the DNS to 126.96.36.199 or any other secure DNS.
Most people overlook this, but it is quite possible that your iPad won’t connect to wifi because you are entering the wrong passcode. You may forget the password especially if it is made up of a combination of numbers and letters. Take a moment to make sure you are entering the correct password.
If all the solutions above don’t work and the iPad is still not connecting to Wi-Fi, a software problem could be to blame. In this case, the most effective way to fix it is to use an iOS system recovery tool. The iOS System repair tool we recommend is LazePaw iOS System Recovery. It is designed to fix all common iOS stuck issues including problems with Wi-Fi connectivity.
The program’s key features include the following:
It is the ideal tool to fix all kinds of iOS related issues including an iOS device stuck on the Apple Logo, recovery mode, the black/white screen and many more.
It is easy to use and can fix the device effectively in just a few minutes. It also has a simple user interface, allowing even beginner users to comfortably use the program.
It supports all iOS devices and all iOS versions including iOS 14.
To use LazePaw to fix the iPad wifi connection issues, download and install the program on your computer and then follow these simple steps:
Step 1: Open LazePaw iOS System Recovery and in the main window, select “Repair Operating System” which we will use to repair all issues without data loss.
Step 2: Connect the device to the computer and unlock it. If LazePaw doesn’t detect the device, you may need to put the device in recovery mode or DFU mode.
Step 3: Once the program detects the device, it will provide you with the necessary firmware for the device. Select a version of iOS you would like to install on the device and then click “Download” to download firmware.
Step 4: When the download is complete, click on “Start ” to begin fixing the device and keep the device connected to the computer until the process is complete.
The device will restart and you should be able to connect the device to the Wi-Fi network.
The solutions above should be able to help you fix this connectivity issue. If for any reason you are still unable to connect to Wi-Fi, leave us a comment below and we’ll do our best to help. Any other comments and questions regarding this topic or any other iOS issues are also welcome.
Highly interested in technology and mobile products, FoneGeek team devote to writing technical articles and sharing useful solutions to fix issues on iPhone/iPad and Android devices.