Find My Friends is an easy way to keep track of your friends and family members. It uses the device’s location services to easily get the precise location of your family members and friends using their devices. This app works on all iOS devices including iPhone, iPad, iPod touch and Apple Watch. But sometimes the app can fail to work for one reason or another. If this is what you are experiencing, this article shows you what to do. Let’s begin with some of the reasons Find My Friends location is not available.
You may be experiencing problems with Find My Friends location for one of the following reasons.
The date and time on your friend’s device may be wrong.
Their device may be turned off or not connected to Wi-Fi or cellular data.
They may have enabled “Hide My Location” in the “Find my Friends” app.
They may also have turned off “Location Services”.
You will also not be able to locate your friend if your friend is not signed in to Find my Friends on their device.
Perhaps Apple doesn’t offer the Find My Friends service in the country or region where your friend lives.
Software glitches on your iPhone.
The following are some of the steps you can take when “Find my Friends Location” is unavailable:
The first thing that most people do when their battery is not working properly or they want to save the battery power is to turn off GPS. This can prevent certain apps and services including the Find my Friends app to work as expected. Find my Friends will not be able to locate the device if the GPS isn’t available.
Therefore, check if Location services is enabled on your device before attempting additional solutions. Go to Settings > Privacy > Location Services to check.
If you are certain that “Location Services” is turned on, you will need to make sure that location sharing in iCloud is also enabled. This is an essential part of the function of the app and should be done when setting up Find my Friends. Follow these simple steps to check if “Share My Location” is enabled:
Step 1: Open the Settings on your iPhone.
Step 2: Tap “iCloud” and then select “Share my Location”.
Step 3: Turn it on and make sure that “This Device” is underneath it.
If you are still having trouble getting the app to work, try to force quit the app and then toggle Location Services on and off again.
To do that, just go to Settings > Privacy > Location Services to turn the feature off and then on again. Open the Find My Friends app again to see if the issue has been resolved.
Since this issue can be caused by incorrect date and time settings, you may want to adjust the date. If you had manually set the date and time, you may want to set it to “Set Automatically”.
You can do that by going to Settings > General > Date & Time and turn on “Set Automatically”.
If everything you have tried so far doesn’t work, rebooting the iPhone may be a great solution. It is a good solution if the problem is caused by a system error as it will clear the memory and reload the OS. Once the device reboots, you can log back into Find my Friends to see if it works.
This app will also not work unless the iPhone is connected to the internet.
Open the Settings > Wi-Fi or Cellular Data to check if they are enabled then make sure that the device is within the Wi-Fi range.
You should also check that your friend has signed into Find my Friends because you will not be able to access their location unless they are logged in. Ask them to open the “Find my Friends” app, log in and make sure that the location sharing feature is enabled.
To locate your friend’s device using Find my Friends, you will also need to make sure that they haven’t enabled “Hide my Location.
Ask them to go to Settings > Privacy > Location Services > Find Friends to check.
If you are still experiencing problems with the Find My Friends location even after trying all the solutions above, then you may need a more advanced solution. An iOS system recovery program can come in handy in this case since it can help resolve some of the software issues that may be causing the app. One of the best system recovery tools to use is LazePaw iOS System Recovery (iOS 15/14 supported), which can fix this issue without causing data loss.
Install LazePaw on to your computer and then follow these simple steps to use it:
Step 1: Open LazePaw on your computer and then select the “Repair Operating System” in the main window to begin the repair process. The use USB/lightning cable to connect the iOS device to your computer. The program should detect the device.
Step 2: If the program is unable to detect the device, it may prompt you to put it in recovery or DFU mode. Just follow the on-screen instructions to do it.
Step 3: The next step is to download the firmware needed to repair the device. The program will already detect the needed firmware, just click “Download” to start downloading the firmware.
Step 4: Once the download is complete, click “Start to Fix” and the program will verify the firmware package and then begin the repair process. Once all system issues are resolved, your device will restart and the issue with Find my Friends should be resolved.
Most people worry about their privacy where location-based apps and services are concerned. And since Find My Friends is a location-based app, it is about as safe as any other service or application based on location-sharing. Therefore, if you worry about privacy issues when it comes to actually sharing your location Find my Friends may not be the best solution for you.
But if you choose to use it, consider taking steps to secure your account. You can do that by making sure that the passwords you use are strong. But since you can remove people you don’t want to share your location with, it is safer than other location-based services.
Yes. If you can’t see your friends location, it is because they may have chosen to hide their location or their device is not getting a cellular signal and as such they can’t share their location with you.
Highly interested in technology and mobile products, FoneGeek team devote to writing technical articles and sharing useful solutions to fix issues on iPhone/iPad and Android devices.