“Ever since I updated my iPhone to iOS 14, I have been getting stuck on the Downloading Messages from iCloud screen. Everything I have tried so far hasn’t worked. Is there something that I am missing? Please help”
This is a common problem for many of our users and since there are various causes, there are a variety of solutions that you can try. This article will provide most of these solutions.
But before we take a look at the solutions, let’s start with the main reasons why it is happening.
The most common reasons why your iPhone says downloading messages from iCloud include the following:
The internet connection you are using could be unstable
The iCloud server could be down
You may also see this message if the device is charging or out of power
When the network settings are wrong
When the iPhone is experiencing software glitches or bugs
We recommend that you try the following solutions one after the other until the issue is resolved:
You will also experience this problem if the Messages app is having issues. And since you can eliminate these issues by simply force closing the app, this is the first solution that we recommend you attempt.
To force close the messages app on your iPhone, double-press the Home button and then swipe up on the Messages app card. You can then re-open the app from the home screen.
This message will also appear on your screen if the iCloud servers are down. Therefore, the next thing you need to do is head on over to the Apple System Status page to check if all servers are functioning as they should. Sometimes, Apple servers may be undergoing maintenance, a factor that can cause some of the services to be offline.
In this case, you need to check if iCloud services are on or not. If they are not, then it may mean that there is a service outage and all you have to do is wait for Apple to complete maintenance. If the servers are all online, but you are still experiencing the same issue, try out next solutions.
iCloud needs a strong internet connection to work. So, if you suspect that the Wi-Fi or internet connection is not stable, it may be a good idea to connect the device to another Wi-Fi network. If you don’t have another Wi-Fi network to connect to, then try resetting the Wi-Fi router to see if this will fix the issue.
Turning off messages in iCloud and then turning it on again can also be a great way to fix this problem. This will not affect any of the messages on your device. Just follow these simple steps to do it:
Step 1: Go to Settings on your iPhone.
Step 2: Tap on your Apple ID and then select “iCloud”.
Step 3: Find “Messages” and then toggle the switch next to it to turn it off. Wait a few seconds and then turn it on again.
If this doesn’t fix the issue, try the next solution.
If turning off Messages in iCloud doesn’t work, then it is time to consider force restarting the iPhone.
A Force Restart can be effective in this situation because it is one of the best ways to refresh the operating system and eliminate some of the bugs and glitches that may be affecting the system. Here’s how to force restart your iPhone depending on your model:
For an iPhone 8/8 Plus or newer models, here’s what you should do
Press the Volume Up button and quickly release it.
Press the Volume Down button and then quickly release it.
Then, press and hold the Side button and release it only when you see the Apple Logo.
For an iPhone 7 and 7 Plus, do the following
Press and hold both the Volume Down button and the Power button at the same time.
Continue to hold both buttons until the Apple Logo appears.
For an iPhone 6 or earlier model, here’s what to do
Press and hold the Power button the Home Button at the same time
Release the buttons only when you see the Apple Logo appears.
You may also want to reset the network settings on your iPhone to make sure that the network connection is working as it should.
To do that, go to Settings > General > Reset > Reset Network Settings and enter the passcode when prompted.
If your iPhone is plugged in to a charger while downloading the messages, you are far more likely to see this message appear on the screen. Therefore, simply unplug the device from the charger to see if the problem goes away. This solution has worked for others and its definitely worth a try.
If you are not using the same iCloud account across all your devices, then it is likely that the messages you are trying to download have not synced properly. We therefore, recommend that you check the iCloud account you are using on all linked devices to ensure that it is the same.
You can also just sign out of iCloud on all linked devices to reset it. To do that, just go to Settings > [Apple ID] > iCloud and then scroll down to tap “Sign Out”.
Restart the iPhone and then sign back into iCloud. You will need to do this for all your connected devices.
If you are still having problems getting the messages to download automatically from your iCloud account, you can use LazePaw iPhone Data Recovery to retrieve the messages and other files from your iCloud account. This is a third-party tool that can help you access your iCloud backups and recover the messages.
It is also very easy to use. Just download and install the program on to your computer and then follow these simple steps to use it:
Step 1: Launch the program on your computer. In the main window, click on “Recover Data from iCloud” at the top and then log in to your iCloud account.
Step 2: Choose the iCloud backup with the messages that you would like to recover and then click “Next”.
Step 3: Select “Messages & Attachments” and then click “Next” to allow the program to download all messages on that backup file.
Step 4: Once the download is complete, just select the messages that you would like to recover and then click “Recover” to save them to your computer. You can then simply transfer the messages to the iPhone until the issue is resolved.
Now you have a number of options to help you out when your iPhone is stuck on “Downloading Messages from iCloud”. Let us know if you have any issues with these solutions or if you’re unable to fix the issue and we’ll do our best to help you out.
Highly interested in technology and mobile products, FoneGeek team devote to writing technical articles and sharing useful solutions to fix issues on iPhone/iPad and Android devices.